Supervisors and Staff

Training

ACT Services provides its customers the luxury of working with an experienced, veteran, highly trained staff. The supervisors combined have in excess of sixty years of experience. Most of our supervisors are bilingual, and all our supervisors have had twenty hours of training, completing Phase I of the TSA Training Work and Safety Class. ACT hires its staff with customer service and satisfaction in mind. Of utmost concern is the employee’s ability to be observant and to recognize areas of need, without being directed. Proactive employees provide the greatest degree of customer satisfaction

Supervisors and Staff

ACT Services has a comprehensive training program for all its employees. This training is specifically designed to improve efficiencies. The techniques included in these training programs have been developed based on the 15 years of experience achieved by the executive staff at ACT Services.

Our service personnel are chosen on the basis of experience, dedication and prior experience. Each person must undergo a background check and must satisfy a quality controlled probationary period. All of our supervisors have had twenty hours of training, completing Phase I of the TSA Training Work and Safety Class.

To ensure that we maintain the long-established quality and consistent practices, we have developed a training process whereby we prepare a training program based on the precise venue requirements.

Our lower level staff will be suited to clean in any area of Reunion Arena. Our supervisory staff will be cross-trained in order for them to supervise any area of the complex at any time.

Executives and Management

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Testimonials

“You and your staff are the best hands down. Your whole group is to be commended for an excellent job! We’re proud to have you on our team! Thanks again for a great job…”

-Marty MacInnis

Cotton Bowl Classic